You must be at least 18 years old and have the legal capacity to enter into these Terms.
Welcome to Kous LLC ("Company", "we", "our", "us"). By using our ride-hailing services ("Services"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.
Eligibility: You must be at least 18 years old and have the legal capacity to enter into these Terms.
Account Registration: To use our Services, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details.
Compliance: You agree to comply with all applicable laws and regulations when using our Services.
Fees: You agree to pay all applicable fees for the Services you receive. Payment terms and conditions are specified in our app and website.
Payment Methods: We accept various payment methods, including credit/debit cards and digital payment options.
Cancellation Fees: If you cancel a ride after a driver has been dispatched, you may be charged a cancellation fee.
User Conduct: You agree to use our Services responsibly and not to engage in any unlawful or harmful activities.
Driver Conduct: Drivers are expected to provide safe and courteous service. If you have concerns about a driver, please contact our customer support.
No Warranty: Our Services are provided "as is" and "as available" without any warranties, express or implied.
Limitation of Liability: To the maximum extent permitted by law, Kous LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.
You agree to indemnify and hold harmless Kous LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of our Services.
We reserve the right to terminate or suspend your account and access to our Services at our discretion, without notice, if you violate these Terms or engage in conduct that we deem inappropriate.
We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or through other appropriate communication channels. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kous LLC is registered.
If you have any questions or concerns about these Terms, please contact us at:
Email: support@kous.co
Address: 123 Main Street, Tabarre, Département de l'Ouest, Haïti
